Welfare Benefits Caseworker

Recruiting Organisation: Citizens Advice in West Sussex (North, South, East)

Working hours: 37 hrs per week
Salary: £24,000 – £27,000 FTE depending on experience
Contract: Fixed Term 12 months potential to extend subject to funding
Location: Based at one of the offices in West Sussex subject to availability (Crawley/Horsham/Worthing/Shoreham), some travel to outreach locations required.

About Us:

Macmillan Benefits Advice Team supports individuals with cancer by maximising their income so they can focus on their health and treatment.

Position Overview:

They seek a motivated and empathetic Caseworker to provide comprehensive benefits advice. You will assist patients via phone and in person at our offices and outreach locations, such as hospitals.

Key Responsibilities:

• Conduct benefit checks and assist with applications
• Provide advice on means-tested, non-means-tested, and passported support
• Challenge decisions up to Tribunal level and represent clients
• Refer clients to additional support services

Qualifications:

• Knowledge of social security law (training available)
• Experience in casework preferred
• Strong communication and negotiation skills
• Ability to explain complex legal information clearly
• Organised, problem solver, able to work independently and in a team

Requirements: DBS check required.

How to Apply:

Send your APPLICATION FORM to recruitment@westsussexcab.org.uk

NOTE: CVs not accepted. See Job Description for full details.

Closing Date: 18 Jun 2024

Interview Date: tbc